{"xsrfToken":"cf087edbc66374622fc84a1d0b357793f11a3998_lout","branding":{"id":"4","key":"tickets","name":"Agent IT Support Tickets","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#0062a1","headerLinkHoverBGColor":"#0062a1","headerBadgeColor":"#0062a1"}},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Your Resolution Is Almost Complete","sharedPortalName":"TEG Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Your Resolution Is Almost Complete","sharedPortalName":"TEG Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/782853b6-2cdd-4ca6-bbf8-ecf12cf0192b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4N2EzYjlkNS01YjMzLTQ2NTgtODBjNC1lYWI4ODAxMjlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4Mjg1M2I2LTJjZGQtNGNhNi1iYmY4LWVjZjEyY2YwMTkyYiI6WyJyZWFkIl19LCJleHAiOjE2OTU4NTk2MjksIm5iZiI6MTY5NTg1OTAyOX0.Vp3SKd_LOZybRTdWAzvTcDhSepkIlcQ-20z_PSl59fU&client=87a3b9d5-5b33-4658-80c4-eab880129dc6&height=300&mode=fit","bannerMediaApiFileId":"782853b6-2cdd-4ca6-bbf8-ecf12cf0192b","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"4","key":"tickets","projectId":10003,"serviceDeskId":4,"name":"Agent IT Support Tickets","description":"<p>TEG Internal Agent Portal. Submit a ticket to receive support with your equipment, account, or software issues.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","onlyPortal":false,"reqTypes":[{"id":"65","name":"Agent Tech Support Request","descriptionHtml":"","callToAction":"Agent Tech Support Request","introHtml":"","icon":10550,"iconUrl":"https://teg-itsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[22],"key":""},{"id":"97","name":"Email Tech Ticket","descriptionHtml":"","callToAction":"Email Tech Ticket","introHtml":"","icon":10550,"iconUrl":"https://teg-itsupport.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[22],"key":""}],"reqGroups":[{"id":22,"name":"Agent Ticket Request"}],"orderMapping":{"22":[97,65],"17":[54,59,60],"20":[59,60]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"adf6164d-f3b1-35d1-96e1-703f0f8f11bb","appLinkName":"System Confluence","appLinkUrl":"https://teg-itsupport.atlassian.net/wiki","spaceKey":"TICKETS","spaceName":"IT Support Tickets","spaceUrl":"https://teg-itsupport.atlassian.net/wiki/spaces/TICKETS","isServer":false},"labels":[],"projectKey":"TICKETS","serviceDeskId":4,"kbLinkDomainURLs":["https://teg-itsupport.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":4,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"TICKETS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"TEG Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://teg-itsupport.atlassian.net/wiki","kbLinkDomainURLs":["https://teg-itsupport.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request","name":"sd-portal-header-create-request","html":"<div class=\"ap-container\" id=\"ap-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.plugins4people.jsd.jsd-config-importer\",\n \"uniqueKey\":\"com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request\",\n \"key\":\"sd-portal-header-create-request-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header-create-request\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-enhancer-cloud.herokuapp.com/banner-view?message_key=requestForm&request_type_id=&xdm_e=https%3A%2F%2Fteg-itsupport.atlassian.net&xdm_c=channel-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-create-request-create_request&cp=&xdm_deprecated_addon_key_do_not_use=com.plugins4people.jsd.jsd-config-importer&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2YzM1OTVlOTBkMjUwYmQyY2Y1MDBmY2UxZmM1ODMwYWU1YzUyMTJlNGZiNWZiNjQ0MzA5NWM1MTRjNzA5YTA4IiwiaXNzIjoiMTJjNWQzNDYtZTAyNy0zYTRhLTkzMWEtZGZmZWYyZjAxYjY3IiwiY29udGV4dCI6e30sImV4cCI6MTY5NTg1OTkyOCwiaWF0IjoxNjk1ODU5MDI4fQ.w4gQMHV-DUhcqhL2r35BLQJiXqQaW-5ZIT-j8yLS_v8\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjEyYzVkMzQ2LWUwMjctM2E0YS05MzFhLWRmZmVmMmYwMWI2NyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJqaXJhIjp7InByb2plY3QiOnsia2V5IjoiVElDS0VUUyIsImlkIjoiMTAwMDMifX19LCJleHAiOjE2OTU4NTk5MjgsImlhdCI6MTY5NTg1OTAyOH0.j4k5_46ww_QaBl373ZuQ32sS4aDC48XPlurcrcv7p4Y\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"TICKETS\\\",\\\"id\\\":\\\"10003\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"TICKETS\\\",\\\"project.id\\\":\\\"10003\\\",\\\"servicedesk.serviceDeskId\\\":\\\"4\\\"}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-enhancer-cloud.herokuapp.com\",\n \"hostOrigin\":\"https://teg-itsupport.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}