{"xsrfToken":"b2bcd6483665230b24ac91182d8458a8f0eaa795_lout","helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Your Resolution Is Almost Complete","sharedPortalName":"TEG Help Desk","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Your Resolution Is Almost Complete","sharedPortalName":"TEG Help Desk","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/782853b6-2cdd-4ca6-bbf8-ecf12cf0192b/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4N2EzYjlkNS01YjMzLTQ2NTgtODBjNC1lYWI4ODAxMjlkYzYiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4Mjg1M2I2LTJjZGQtNGNhNi1iYmY4LWVjZjEyY2YwMTkyYiI6WyJyZWFkIl19LCJleHAiOjE2OTU4NjU5MDksIm5iZiI6MTY5NTg2NTMwOX0.aqN1R5al5TV6ifonpuYh3v8T2dNpgxkTfOk7RRFyT2g&client=87a3b9d5-5b33-4658-80c4-eab880129dc6&height=300&mode=fit","bannerMediaApiFileId":"782853b6-2cdd-4ca6-bbf8-ecf12cf0192b","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"TEG Help Desk","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://teg-itsupport.atlassian.net/wiki","kbLinkDomainURLs":["https://teg-itsupport.atlassian.net"]}},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:com.plugins4people.jsd.jsd-config-importer__sd-portal-header-help-center-help_center","name":"sd-portal-header-help-center","html":"<div class=\"ap-container\" id=\"ap-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-help-center-help_center\">\n\n <div class=\"ap-content \" id=\"embedded-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-help-center-help_center\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"com.plugins4people.jsd.jsd-config-importer\",\n \"uniqueKey\":\"com.plugins4people.jsd.jsd-config-importer__sd-portal-header-help-center-help_center\",\n \"key\":\"sd-portal-header-help-center-help_center\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.help_center\", \"title\":\"sd-portal-header-help-center\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-enhancer-cloud.herokuapp.com/banner-view?message_key=helpCenter&xdm_e=https%3A%2F%2Fteg-itsupport.atlassian.net&xdm_c=channel-com.plugins4people.jsd.jsd-config-importer__sd-portal-header-help-center-help_center&cp=&xdm_deprecated_addon_key_do_not_use=com.plugins4people.jsd.jsd-config-importer&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiIzNjE3NWZmNTM5MDc2YWM2MWU3ZWJiYTZkMmI1YTQyMjc0ZGYzYjZmODJhYTk4ZmQ4OGIwNDY1NThlYjBkYTA0IiwiaXNzIjoiMTJjNWQzNDYtZTAyNy0zYTRhLTkzMWEtZGZmZWYyZjAxYjY3IiwiY29udGV4dCI6e30sImV4cCI6MTY5NTg2NjIwOSwiaWF0IjoxNjk1ODY1MzA5fQ.NZ66_e6bFI7rEsc8wgKNlCMb24MhdXeszhpYYBqnhhk\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6IjEyYzVkMzQ2LWUwMjctM2E0YS05MzFhLWRmZmVmMmYwMWI2NyIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9fSwiZXhwIjoxNjk1ODY2MjA5LCJpYXQiOjE2OTU4NjUzMDl9.3aCztyIESlv9z55_XEzn8Mjj_ddB935V52YS4oZS7Xg\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{}\",\n \"timeZone\":\"America/New_York\",\n \"origin\":\"https://jsd-enhancer-cloud.herokuapp.com\",\n \"hostOrigin\":\"https://teg-itsupport.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"2","key":"asset","name":"Manager IT Support","description":"<p>TEG Internal Manager Portal. Submit requests for your clients and agents.</p>","portalBaseUrl":"/servicedesk/customer/portal/2","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/2/3","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"4","key":"tickets","name":"Agent IT Support Tickets","description":"<p>TEG Internal Agent Portal. Submit a ticket to receive support with your equipment, account, or software issues.</p>","portalBaseUrl":"/servicedesk/customer/portal/4","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/4/1","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"5","key":"crit","name":"Customer Rudder Support","description":"<p>Please submit all requests and incidents regarding Customer Rudder here.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/6","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false},{"id":"6","key":"tss","name":"TEG Service Station","description":"<p>Client Request Portal. Click here to request or report incidents with your TEG Services.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/5","isFeatured":false,"rank":-1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":4,"isPortalHidingEnabled":true}}